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Guest Spotlight: Gaurav Sethi

Gaurav Sethi, Group Product Manager at PayPal
Gaurav Sethi
PayPal | Product

About Gaurav Sethi

Gaurav Sethi is a Group Product Manager at PayPal, where he led Elmo, the company's homegrown experimentation platform, after previously running PayPal's data ecosystem. With more than eight years at PayPal and earlier experience at Hitachi Data Systems, he brings deep data and instrumentation expertise, a rigorous view of experiment measurement, and a track record of scaling a program to thousands of experiments a year.
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Takeaways

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About half of PayPal's $180 million impact in 2025 was cost avoidance from features that tested badly and never shipped, which is why Gaurav argues there are no losing experiments.

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A six variant carousel test projected at 700 days was resolved by a multi armed bandit in 51 days, with a winner worth almost five basis points.

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Standardized instrumentation and canonical metric definitions are what let the analysis pipeline run without human cleanup, taking experiment readouts from four weeks to 24 hours.

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The exposure event fixed it. Fire an event as close to render as possible so the platform knows exactly when a user entered the experiment, instead of logging on page load.

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A win rate of 55% to 60% against an industry average of 11% to 14% was a tracking problem, not a performance one: assignment data carried 25% to 30% dilution and reached significance on users who never saw the test.

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