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Get support

Find the right support option for your team below. From your first feature flag to your next experiment, we’re here to help.

Ask the community

Available on every plan

Connect with GrowthBook users in our Slack community. Join, then post in #ask-questions to ask for help, troubleshoot an issue, or learn from other teams.

Join Slack community

Get in-app support

Pro and Enterprise

Reach the GrowthBook support team directly through live in-app chat. Open GrowthBook and start a conversation to get help with your questions. Your plan also includes premium email support.

Open GrowthBook

Team Slack channel

Enterprise

Work with the GrowthBook team in your company’s shared Slack channel. Ask your admin to add you to the channel to get support. Your plan also includes onboarding and training.

View Enterprise support details

The team is very helpful and provides good support over Slack. Given the project is open source…we were able to contribute to the project and add the feature we wanted which was merged and available in the next release (just a few weeks later).

Tom T.,
Senior DevOps Engineer

Great tool with even better support...Quick turnaround…helped us fix the real issue of a synchronous script from a third party not loading in time, something I had missed in the network tab myself.

Verified User,
Mid-Market

Growthbook fits our needs being open source and self-hosted. Can connect to external data warehouses. Makes running A/B tests from feature flags easy.

Verified User,
Small-Business