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Andrew Willingham
Andrew Willingham is Head of People and Legal Products at Atlassian, where A/B testing helped him turn around an internal talent product. He focuses on applying experimentation discipline to internal tools and employee-facing products, proving that the same testing rigor used on customers can rescue products whose users sit inside the company.
Notable Quotes
"The experiments that were the most helpful were the ones that didn't work."
"I don't know if I'm right or not. I can give you a confidence level, but we'll find out together."
"You need to sit with your actual user and watch them use your product."
"I find that experimentation, whether the culture is really pulling for it or not, it helps manage the politics. It's not opinion-based. It just is what it is."
"When I was coaching my team, I'm less interested in — tell me what features you're going to build. Walk me through your assumptions. What has to be true?"
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