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Amir Moghaddam
Amir Moghaddam is Director of Software Engineering at Expedia Group, where he leads the air booking platform's post-checkout experience, from cancellations to rebookings to AI-driven notifications. After nearly four years at DoorDash, he brought that same measurement discipline to Expedia, arguing no experiment is truly a winner or loser since every result teaches something, and that in a three-sided marketplace, price alone rarely tells the full story.
Notable Quotes
"What you cannot measure, you cannot ship."
"I try not to look at experiment as winners or losers, because any experiment, the result is showing us something. It's teaching us something."
"Price by itself doesn't matter, whether it's cheaper or even more expensive. What matters is different customers, they want different things at different times."
"It's a three-sided marketplace because Dashers are also our customers. People who are delivering food are another type of customer."
"Experimentation is all about testing your hypothesis, and avoiding debating on opinions."
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